LISTENING
Levels 1-5



 

 

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1. Online Order Form

2. Mail-In Order Form (Printable PDF)











 




NOTE: WorkKeys® is a registered trademark of ACT, Inc., and the WorkKeys® employment system was developed by and is owned by ACT, Inc. ACT is a trademark of ACT, Inc. Worldwide Interactive Network is not owned or controlled by ACT, Inc.

 

 
Description: The 5 levels of Listening are concerned with the skills necessary to listen and communicate effectively with others in the workplace environment. The types of oral messages discussed include phone conversations, meeting discussions, orientation talks, specific instructions, proposals, evaluations, as well as many other types of communication.