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OBSERVATION
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ACT® and WorkKeys® are registered trademarks of ACT, Inc. WIN has no affiliation with ACT, Inc. and our products are not approved or endorsed by ACT, Inc.
| Description: Through 6 levels, Observation presents techniques to help the employee be an efficient observer in any workplace situation. The combination of good listening habits and skillful observation is examined. The courses include frequent opportunities for practicing observation skills and techniques. |